KiddyCharts (“we” or “us”) is committed to protecting and respecting your privacy.
This policy (together with our Terms of Website Use (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By clicking on the “I accept” button, you agree to us using your data as follows.
For the purpose of the Data Protection Act 1998 (the Act) and GDPR, the data controller is KiddyCharts who can be contacted at email@example.com.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.kiddycharts.com. We may also ask you for information when you enter a competition or promotion and when you report a problem with our site. We will store information for communication through email, but only after consent has been given for us to communicate by this method. We will also store information upon sign up to our mailing list to enable us to send newsletters to you, including your name, location, IP address, and subscription date. We reserve the right to store information about your communication preferences, e.g. giveaways, printables, or parenting tips articles,
- Information we have collected upon navigation through the site, including initial page visited, and where you visit originated from, pages you have visited during your browsing through the site, your email address, and any links to social accounts which are publicly available to us, e.g. Twitter and Facebook account information set to public visibility.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP addresses and cookies
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To see which pages you visited while you were on the site.
- To speed up your searches.
- To recognise you when you return to our site
- To track sales for the third party affiliate programs that we are involved with.
The following types of cookie may be used during your visit to our site:-
- session cookies that are deleted after each visit.
- persistent cookies are valid across visits and, for example, are used to avoid the need to tell us your country of residence at the start of each visit.
- email cookies which are set on your computer by an email from us, but are accessed by our site when you use our site.
- third party cookies that are used by our partners, including Google Adsense, and Amazon. Reasons for third party cookies include helping us to measure site visitors, and determine affiliate commission. Full details of cookies use in Google Analytics are listed here, information for Adsense is here, and for Amazon on their site here.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
- To send you our newsletters from time to time. We use a third party email provider to store these email addresses and information (MailChimp). This third party is fully GDPR compliant,
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service
- To improve the service we provide to you by sending you relevant content based on the pages you have viewed on our site
- To contact you in the event you have won one of our competitions, and
- If you entered a competition where entry included signing up to a third party brand newsletter, we will pass your details to that third party, including Firstname, Lastname, and email address. We will do everything in our power to insure that the third party understands their obligations surrounding your data, but it is NOT our responsibility to do so, The third parties involved must comply with UK law.
Affiliate Program Participation
Mediavine Programmatic Advertising
The Website uses Mediavine to manage all third-party advertising on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website. The cookie may collect information relating to your use of the Website, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at the Website via a link from a third-party site, the URL of the linking page.
First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at www.allaboutcookies.org/manage-cookies/.
Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site.
The Website may collect IP addresses and location information to serve personalized ads and pass it to Mediavine. If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit http://www.networkadvertising.org/managing/opt_out.asp. You may also visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/# to learn more information about interest-based advertising. You may download the AppChoices app at http://www.aboutads.info/appchoices to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.
Mediavine partners with the following data processors:
What are my rights regarding my data?
Under GDPR you have the following rights:
- The right to access the personal data we hold about you
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold,
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using with your consent or for the performance of a contract, and that data is processed using automated means, you can as us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Uploaded content is stored for individual use on our standard encryption servers, and will not be used for any other purpose than the original upload, without prior permission.
We have taken reasonable precautions in safeguarding content uploaded to the site. Therefore, we cannot take any legal responsibility for unforeseen or unlawful acts enabling access to this content.
How we protect your data
We have strict security measures to protect Personal Data:
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- Where we work with third party suppliers to store personal information, e.g. Mailchimp, we use two factor authentication where available.
We do not disclose your data to third parties, unless you have requested us to do so, e.g. as part of a competition when entry involved passing on your email address to the promoters of the giveaway.
Any visitor comments may be checked through an automated spam detection service
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Disclosure of your information
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If you are a winner in one of our giveaways; we will pass on your details through secure email to the promoter for the sole purpose of sending out the prize. It is the responsibility of the promoter to treat that information according to UK law.
You have the right to ask us not to process your personal data for marketing purposes. You also have the right to ask us to delete the data we hold on you. Please contact us through firstname.lastname@example.org to request this. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that build a chart on our website (if any), we store information for the chart for a maximum of 10mins so the chart can be printed, it is then removed from our servers.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.
Site registration on KiddyCharts was removed as of 23rd May 2018 in compliance with GDPR, but as of April 2021, this was re-instated for those that wish to purchase subscriptions to the site. Storage of personal information is limited to the above, and only to those who purchase monthly or annual subscriptions to KiddyCharts.
© Suzanne Dibble, lawyers4mumpreneurs