Is your toddler worse than customer service?

I have had some appalling experiences in customer service recently.

Just really, really bad; when you feel that you could do their job better with your hands tied behind you back, standing on one leg, with hearing difficulties, and attempting to eat a sandwich, type bad…

However, this lovely graphic from Nickmom made me realise that actually, chatting to customer service is NOTHING like trying to deal with a toddler, particularly a stuntboy toddler who seems to have an uncanny nack for finding trouble in a church….

In fact, perhaps the best way to deal with customer service is to just give in, and pass them over to your toddler?

Toddler or customer services: Toddler win hands down!
Toddler or customer services: Toddler wins for you, but what about you?!

BY: ADRIENNE HEDGER AND SHANNON SEIP MARCH 20, 2013
Source: Nickmom 

So what do you think, for me its the toddler that wins, but lets have a straw poll in the comments, is it toddlers or customer service? What do YOU feel?

3 Comments

  • Customer service is pot luck (I used to work at BT, 150 Customer Services). If both parties remember that each other is human then there’s probably a good chance of getting things done, but if either is having a bad day then things can go downhill.

    The toddler analogy is fantastic, never seen it before so well done! I’d have to say toddlers are worse though because as much as we love them we’re not allowed to hang up. Another interesting snippet here is that today’s toddlers will never know the satisfaction of slamming a phone down in anger, they’ll just get to impotently poke at their touch screen.

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