I have had some appalling experiences in customer service recently. Just really, really bad; when you feel that you could do their job better with your hands tied behind you back, standing on one leg, with hearing difficulties, and attempting to eat a sandwich, type bad… However, this lovely graphic from Nickmom made me realise that actually, chatting to customer service is NOTHING like trying to deal with a toddler, particularly a stuntboy toddler who seems to have an uncanny … Continued
Last week, we discussed what answering back actually is; it’s more to do with children arguing than with them asking questions…so now lets look at how we might deal with it…firstly, do not respond to the child with anger and walk away if you need to. It is important to diffuse the situation and give yourself some space to think about what is happening. I know this can be hard when naturally we want to stick up for and defend … Continued
Here on KiddyCharts, we have a behaviour for our create your own reward charts to encourage children not to answer back. Before we tackle this as an issue, we would like to explore a little about what answering back actually is…. I hear some parents when I’m out and about telling their children to be quiet or stop talking when all they are doing is asking questions. Granted, maybe they are asking 100s of questions and it can be annoying … Continued
Oh we seem to be having more than our fair share of mega strops and tantrums in our house recently. I would like to put it all down to flu jabs but somehow I think it’s more than that! The reward charts available from KiddyCharts are a great way to help your child to see how they are managing to deal with their tantrums, and perhaps reduce their frequency, but…how about us, how do we deal with them? I thought … Continued
Have the days gone when you seen your son or daughter as a little angel and instead, in their place is a little monster who hits and lashes out? Well, you may be surprised to know that anger and aggression, which leads to toddler hitting, is a normal part of a child’s development. It is a means of communicating what is going on in their world, their way of letting us know if something isn’t feeling right for them. This is especially … Continued
![KiddyCharts [beta]](/img/homeLink.png)
